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Armela Qinami

@armelaqinami

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Administrative assistant at Aleat who supported ID and passport applications and processed citizen data.

Albania

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What I'm looking for

I'm open to opportunities in administration, customer support, recruitment, and digital roles.

At Aleat, I assisted citizens with ID card and passport applications, checked identification and supporting documents, and collected biometric information. I also entered and processed personal data in digital systems while handling confidential information.

During my sociology internship with the Probation Service, I reviewed documentation and case information and communicated with individuals under supervision. I also assisted with reviewing individual circumstances and relevant social factors.

I designed and developed Jewelln, a responsive e-commerce website project, using HTML, CSS, and JavaScript. My training also includes computer skills and human resources and personal marketing.

Experience

Work history, roles, and key accomplishments

Administrative & Citizen Services Assistant

Aleat

May 2019 - Feb 2021 (1 year 9 months)

Assisted citizens with ID card and passport applications, verified documentation, and processed personal data in digital systems. Provided administrative and customer service while handling confidential information accurately.

Data Entry Document Verification Customer Service Administrative Support Confidentiality Digital Systems

Sociology Intern

Probation Service

Dec 2017 - Feb 2018 (2 months)

Reviewed and organized documentation and case information, and communicated with individuals under supervision. Assisted in reviewing individual circumstances and social factors as part of the assessment process.

Documentation Case Management Communication Skills Social Assessment