At Water Environment Federation, I managed day-to-day operations for enterprise web properties, including publishing content, quality assurance, troubleshooting, and website audits. I used Google Analytics 4 to analyze traffic and user behavior and support reporting and digital optimization.
I supported CMS migration and other digital transformation initiatives, working with marketing, IT, digital transformation teams, and external vendors to improve website functionality and document workflows.
At Booz Allen Hamilton, I conducted Section 508 audits for Department of Veterans Affairs websites and digital content and recommended remediation. Earlier, at GlobalNet Services, I managed FDA content in Oracle Universal Content Management and led Section 508 remediation for documents in the FDA Office of Regulatory Affairs Freedom of Information Act Electronic Reading Room.

