I’m looking for a fully remote role in virtual or administrative support, customer support, or healthcare billing. I’m accurate, reliable and good at keeping clear records and following through. Based in Lagos, Nigeria (WAT, UTC+1), I can work consistent hours, including early mornings or evenings. Expected pay: USD $6-10 per hour.
Looking for a job
Arinze Esther
@arinzeesther
Remote Administrative Support | Job Application Assistant | Customer & Billing Support
NigeriaWhat I'm looking for
Remote administrative support professional with over four years of experience in fully remote roles. I have managed a daily job-search campaign for a client (up to 40 applications a day, tracked in Google Sheets), supported learners live at ALX Africa, handled HMO billing, and supported flight bookings and itineraries for customers. I’m accurate, reliable, and clear in written English. I recently completed Mercor Academy’s Introduction to Agents course and use AI tools to work faster and check my work. Open to remote roles worldwide.
Experience
Work history, roles, and key accomplishments
HH
Current
HMO Officer
Hetta Hospital
Aug 2025 - Present (1 year 2 months)
Serve as primary liaison with 70+ HMOs to coordinate billing, claims processing, and payment follow-ups, reducing resolution time through escalations and cross-functional collaboration.
TS
Travel Agent
Triprite Travels Global Services
Dec 2024 - May 2025 (5 months)
Managed client communications, bookings, and travel documentation for local and international itineraries, ensuring compliance and timely issue resolution in a remote setting.
Delivered high-volume frontline support to learners via email and chat, logged and tracked cases, and collaborated with operations and technical teams to resolve issues and improve processes.
IN
Virtual Assistant
Independent
Jan 2024 - Aug 2024 (7 months)
Provided end-to-end remote administrative and research support including email management, documentation, and structured tracking of applications to improve client outcomes.
FR
Data Entry Analyst
Freelance
Jul 2022 - Sep 2023 (1 year 2 months)
Conducted secondary research, collected and organized datasets, and synthesized findings into clear summaries while ensuring data accuracy and integrity for non-technical stakeholders.
KB
Social Media Manager
Kescar Int Fashion Brand
May 2021 - Jul 2022 (1 year 2 months)
Managed digital content schedules, grew online engagement, and designed product catalogs and visual assets using Canva to support brand visibility.
Education
Degrees, certifications, and relevant coursework
Arinze hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
17k-21k USD
Social media
Job categories
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