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Appaji AdabalaAA
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Appaji Adabala

@appajiadabala

Digital transformation leader at Dover who led the One Customer, One Company transformation across 13 brands and 6 global sites.

India
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At Dover Corporation, I lead enterprise platform strategy and operations across eCommerce, Customer Experience, CPQ, Salesforce, Field Services, and multi-ERP ecosystems. I led the “One Customer, One Company” transformation across 13 brands and 6 sites globally.

I also delivered approximately $2M in annual cost optimization and a roughly 20% productivity improvement. I built an AI-enabled follow-the-sun delivery model for global platform support and strengthened customer-facing applications by deploying Akamai across eCommerce and marketing platforms.

Earlier, at GE, I delivered $10M in productivity gains through predictive analytics and digital enablement. At Datadot Software Solutions, I directed SaaS delivery with more than $3M in annual revenue accountability, and at PROMENTR TECHNOLOGIES I defined product strategy and co-founded the company.

Experience

Work history, roles, and key accomplishments

Dover Corporation logoDC
Current

Senior Manager – Digital Platforms & Enterprise Experience

Jan 2021 - Present (5 years 9 months)

Leads enterprise platform strategy and operations across eCommerce, Customer Experience, CPQ, Salesforce, Field Services, and multi-ERP ecosystems. Delivered ~$2M annual cost optimization and ~20% productivity improvement, and led 'One Customer, One Company' transformation across 13 brands and 6 sites globally.

DS

Senior Manager – Product & SaaS Leader

Datadot Software Solutions

Jan 2019 - Dec 2020 (1 year 11 months)

Directed SaaS delivery organization supporting UK Housing and Asset Management platforms. Managed 50+ engineers and senior technology leaders across multiple Agile teams, owning delivery governance, release management, customer success, and revenue accountability exceeding $3M annually.

Baker Hughes / GE logoBG

Regional Digital Transformation & Services Excellence Leader

Jan 2005 - Dec 2017 (12 years 11 months)

Led enterprise digital transformation programs across the Middle East, North Africa, Asia, Europe, and India. Managed global application portfolios supporting HR, Legal, Compliance, EHS, Field Services, and Commercial Operations, delivering $10M productivity gains through predictive analytics and digital enablement.

Education

Degrees, certifications, and relevant coursework

ICFAI University, Sikkim logoIS

ICFAI University, Sikkim

Master of Business Administration, Business Administration

Master of Business Administration (MBA) from ICFAI University, Sikkim, completed in 2019.

Jawaharlal Nehru Technological University, Hyderabad logoJH

Jawaharlal Nehru Technological University, Hyderabad

Bachelor of Engineering, Engineering

Bachelor of Engineering degree from Jawaharlal Nehru Technological University, Hyderabad, completed in 1997.

Tech stack

Software and tools used professionally

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