At Vespar Media, I analyze email campaign and deliverability metrics to identify performance trends and generate actionable business insights. I also work with cross-functional teams to troubleshoot issues and improve reporting and campaign processes.
At Ninexgroup, I developed NLP-based chatbot models for intent classification and sentiment analysis. I improved model performance through cross-validation and hyperparameter tuning, increasing the F1-score by 25%, and enhanced Zifybot.ai response accuracy and real-time interactions.
I created a Sales and Business Performance Dashboard using Excel, SQL, and Power BI to examine sales trends and product performance indicators. The interactive dashboard and visual reports present actionable business insights.
I also developed a text-to-emotion classifier and an early disease prediction web app, applying Python and machine learning techniques to analyze text and predict diseases from input data.

