aparna prakash
@aparnaprakash
Dedicated healthcare professional focused on elderly care and customer service.
What I'm looking for
I am a customer-focused professional with a strong dedication to providing exceptional healthcare and service to the elderly and those in need. My experience spans various roles, including healthcare assistant and customer service positions, where I have honed my skills in empathy, communication, and operational efficiency.
Throughout my career, I have worked in diverse environments, from retail to healthcare, demonstrating flexibility and a commitment to excellence. My role as a healthcare assistant allowed me to support vulnerable adults, ensuring their personal needs were met with compassion and understanding. I thrive in team settings and am always eager to contribute to a positive work environment.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Lidl
Mar 2022 - May 2022 (2 months)
Assisted in the smooth running of daily store operations, including unpacking goods, arranging shelves, and refilling stock. Ensured efficient customer checkout processes, providing excellent customer service.
Health Care Assistant
Stowhealth
Sep 2021 - Feb 2022 (5 months)
Provided personal care to vulnerable adults, including those with dementia, assisting with toileting, bathing, and grooming. Offered support, comfort, and understanding, adapting duties to individual needs.
Warehouse Operator
Eat Natural, Just Recruitment
Mar 2021 - Jul 2021 (4 months)
Participated in the busy production line, contributing to the daily operations of the business. Duties included production and packing of final products, and maintaining hygiene standards in the surroundings.
Public Relations Manager
Sree Narayana Publishing House
Mar 2019 - May 2020 (1 year 2 months)
Consulted with clients on public relations issues related to their marketing campaigns. Developed and implemented a comprehensive PR communication plan for the entire company.
Volunteer Social Worker
S N Suhruth Sangham
Aug 2017 - Jan 2019 (1 year 5 months)
Evaluated existing, new, and prospective patients based on their needs, desires, and limitations. Maintained constant communication with residents, addressing concerns and goals while fostering positive attitudes.
Customer Service Assistant
Day Break
Nov 2016 - May 2017 (6 months)
Updated the company database by inputting call information and keeping customer fields current. Collaborated with the sales team to develop efficient methods for handling issues with high-revenue customers.
Education
Degrees, certifications, and relevant coursework
Dublin Business School
MBA HR, Human Resources
Completed a Master of Business Administration with a specialization in Human Resources. The program focused on developing strategic HR management skills.
MIMS
Diploma in Logistics, Logistics
Obtained a Diploma in Logistics, focusing on supply chain management and operational efficiency. This program provided foundational knowledge in logistics principles.
Sree Narayana College
Bachelor in Commerce, Commerce
Grade: B+ with Distinction award
Achieved a Bachelor in Commerce with a B+ and Distinction award. Was an active member of the women's study unit, contributing as a social worker.
Mount Carmel Convent AIGHSS
12th Grade ISCE, Commerce
Grade: 85% overall with distinction
Completed 12th Grade ISCE with an enrollment in Commerce. Achieved an 85% overall with distinction.
Mount Carmel Convent AIGHSS
10th Grade ICSE, Science
Grade: 70% overall
Completed 10th Grade ICSE, studying in the Science group. Passed with a 70% overall.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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