At flydubai, I designed AWS data platforms and developed a RAG-based analytics solution using Amazon Bedrock and SageMaker to evaluate Genesys interactions against guidelines and compliance policies. The solution automated call-quality evaluation, moving coverage from approximately 2–3% manual sampling to 100%, and earned the flydubai Business Enabler Award.
At TurinTechAI, I developed a PyTorch time-series augmentation pipeline that improved anomaly-detection accuracy by 20%. Earlier, at Schneider Electric, I worked with the Product Information Management team on master-data components and developed Tableau dashboards that helped reduce system breakdowns by 39%.

