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Aparanna NaikAN
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Aparanna Naik

@aparannanaik

Client operations leader with 10 years in fintech, onboarding 90+ APAC clients at 95% satisfaction. Salesforce reporting expert. Mumbai, Manager/AVP.

India
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What I'm looking for

After a planned career break for family caregiving, I'm prepared and available to return to a full-time professional role.

Client operations leader with 10 years of experience in fintech and investment firms, specializing in client onboarding, SaaS implementation, and investor relations.

At Amherst Group LLC, I directed investor relations and portfolio reporting across 10+ JVs, migrating reporting from Excel to Salesforce in three months and saving 10+ hours weekly. I also improved stakeholder understanding of performance and compliance by 30%.

At Enfusion, I led onboarding and SaaS implementation for 90+ high-value APAC clients, improving adoption by 40% and maintaining 95% client satisfaction. I also coordinated requirements and UAT support and helped streamline trade settlement and reporting

Earlier roles at Citicorp, Nucleus Commercial Finance, Bank of America, and State Street Syntel built my foundation in KYC onboarding, financial reporting, reconciliation, and regulatory compliance. At Citicorp, I revamped the digital onboarding portal and doubled monthly new-client capacity.

I'm interested in Manager/AVP roles in client onboarding, implementation delivery, portfolio reporting, and business analysis. After a planned career break for family caregiving, I'm ready to return to a full-time role.

Experience

Work history, roles, and key accomplishments

EN

Senior Analyst – Product Control

Enfusion

Jan 2021 - Jan 2022 (1 year)

Designed and delivered Enfusion training programs for a team of 8 consultants, achieving 90% certification and reducing training time by 30%. Implemented cross-functional reporting workflows and control frameworks, improving user proficiency by 40%.

NL

Account Analyst – Financial Reporting

Nucleus Commercial Finance Ltd

Sep 2017 - Oct 2019 (2 years 1 month)

Streamlined end-to-end financial reporting for UK and India operations, achieving zero discrepancies and improving process efficiency. Developed robust reconciliation frameworks across all product categories, ensuring accurate data and zero audit discrepancies.

BA

Senior Team Member – Mortgage Foreclosure

Bank of America

Aug 2016 - Sep 2017 (1 year 1 month)

Led audit and reconciliation of 300+ foreclosure cases, enforcing regulatory compliance and mitigating risk. Negotiated 50+ borrower repayment plans and implemented process improvements, enhancing portfolio performance by 10%.

SS

Associate – Reconciliation

State Street Syntel Services

Apr 2010 - Mar 2012 (1 year 11 months)

Streamlined daily bank- and client-money account reconciliations using FAST, Frontier and AWD, reducing errors by 15% and accelerating issue resolution by 20%. Automated SDRT calculation and general ledger reconciliation workflows, achieving zero defects in regulatory submissions.

Education

Degrees, certifications, and relevant coursework

WR

Welingkar Institute of Management and Research

MBA, Accounting and Finance

Pursued an MBA in Accounting and Finance.

MU

Mumbai University

BCom, Commerce

Completed a Bachelor of Commerce degree.

Tech stack

Software and tools used professionally

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