Aoife O'Sullivan
@aoifeosullivan
Operations and client services lead for luxury hospitality and yacht sectors.
What I'm looking for
I am an operations and client services professional specialising in luxury hospitality, yacht and charter operations, and private client experiences. I combine legal and business training with hands-on property and event management across the Côte d'Azur and international luxury markets.
I have managed daily operations, finances and supplier coordination for private properties and seasonal villa programmes, overseeing teams of up to ten staff and producing regular financial reports and reconciliations for owners. I launched and ran guest experience products and charter booking functions, delivering seamless support from pre-charter preparation to onboard guest services.
My commercial work includes curating high-value experiences for UHNWI clients, expanding luxury magazine distribution to hotels and yachts, and leading advertising sales to record results. I have developed and launched travel products, negotiated partner contracts, and delivered strong first-season commission rates.
I am multilingual, solutions-oriented, and experienced in crisis management, complex itinerary planning and port logistics. Based in Monaco and immediately available, I aim to deliver operational precision and exceptional service for discerning clients and high-expectation environments.
Experience
Work history, roles, and key accomplishments
Property Manager / Guest Concierge
Passion Pictures
Jan 2025 - Present (11 months)
Managed multiple villas and full-service guest experience during the company retreat at Annecy Animation Festival, coordinating concierge services and executing events from VIP lunches (12 guests) to corporate gatherings (200+ attendees).
Partnership & Lifestyle Specialist
The Sybarite
Jan 2025 - Present (11 months)
Curated exclusive UHNWI experiences and managed luxury partner relationships, led advertising sales achieving record Summer issue revenue and expanded distribution into 5-star hotels and luxury yachts to increase reach.
Operations & Property Manager
Private Property (Cannes)
Jan 2020 - Present (5 years 11 months)
Manage daily operations and finances for a private property with year-round rentals, handling bookkeeping, budgets, account reconciliation, and supplier coordination to maintain high standards and seamless guest experiences.
Property & Villa Manager
Freelance Property Management
Jan 2016 - Present (9 years 11 months)
Seasonal property and villa management for UHNWIs and luxury rentals across Côte d’Azur, Verbier, Mallorca, and Sardinia, managing teams up to 10 and coordinating guest services and property logistics.
Guest Experience Manager
Ahoy Club
Jan 2021 - Dec 2022 (1 year 11 months)
Developed and launched the guest experience product, managed charter bookings and served as primary contact for clients, captains, and partners to ensure end-to-end charter support and onboard guest services.
Ski Travel Specialist
Oroko Travel
Jan 2018 - Dec 2020 (2 years 11 months)
Developed and launched the company ski product, negotiated partner contracts with luxury resorts, collaborated with marketing for launch, and sold bespoke ski itineraries delivering strong first-season commission rates.
Office Manager
Ski Verbier Exclusive
Jan 2017 - Dec 2018 (1 year 11 months)
Oversaw administration, chalet operations, and guest concierge across 17 luxury chalets, managing payroll, guest billing, supplier relations, and maintenance while supporting in-resort partners as the sole French speaker.
Education
Degrees, certifications, and relevant coursework
University of Brighton
LLB (Hons), Law & Business
2012 - 2015
Completed an LLB (Hons) in Law & Business, combining legal and commercial studies to support roles in operations and client services.
Mougins School
A-Levels, A-Levels
2010 - 2012
Completed A-Levels providing university preparation across multiple subjects relevant to higher education entry.
Centre International de Valbonne
Diplôme Brevet, Secondary Education
2007 - 2009
Awarded the Diplôme Brevet, demonstrating foundational secondary education completion in the French system.
Availability
Location
Authorized to work in
Job categories
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