Anya Lando
@anyalando
Dedicated healthcare professional with a passion for patient care and customer service.
What I'm looking for
I am a passionate and dedicated healthcare professional with experience in patient care and customer service. My most recent role as a Certified Nursing Assistant (CNA) at Saint Elizabeth nursing home has allowed me to care for over 35 residents, assisting with daily needs such as toileting, feeding, and bathing. I also have experience as a Patient Registrar at Mercy Health, where I ensured accurate patient registration and insurance verification.
Additionally, I have honed my customer service skills through various roles, including as a Merchandiser at Saint Vincent de Paul Thrift Store and as a Produce and Deli Associate at Sendik's Food Markets. These experiences have taught me the importance of maintaining a clean and organized environment, managing tasks efficiently, and providing excellent customer support.
I hold a CNA certification from Waukesha County Technical College and a Basic Life Support Certification. I am committed to delivering compassionate care and am eager to continue growing in the healthcare field.
Experience
Work history, roles, and key accomplishments
Housekeeper
TownePlace Suites
Sep 2023 - Present (1 year 8 months)
Responsible for cleaning guest rooms, including kitchens, living rooms, bedrooms, and bathrooms. Assisted guests with requests for fresh towels and stocked items, and helped with laundry tasks.
CNA - Certified Nursing Assistant
Saint Elizabeth Nursing Home
Oct 2023 - Nov 2023 (1 month)
Provided care for over 35 residents, assisting with toileting, mobility, feeding, and hygiene. Monitored patient conditions and communicated concerns to nursing staff.
Patient Registrar
Mercy Health
Jul 2023 - Oct 2023 (3 months)
Registered patients in the emergency room and urgent care, ensuring accurate information and insurance verification. Interacted with patients, hospital staff, and families.
Merchandiser
Saint Vincent de Paul Thrift Store
Oct 2022 - May 2023 (7 months)
Stocked and organized merchandise on the sales floor, assisted customers at the register, and maintained a neat shopping environment.
Produce and Deli Associate
Sendik's Food Markets
Jul 2020 - Jun 2022 (1 year 11 months)
Prepared and packaged fruits and vegetables, made fresh soups, and served deli items to customers. Managed daily tasks for team members to ensure food preparation.
Volunteer
Haws, Humane Society
Jul 2019 - Jul 2020 (1 year)
Monitored and cared for over 30 cats, ensuring their health and happiness. Cleaned and inspected visitor rooms at the end of each shift.
Education
Degrees, certifications, and relevant coursework
Waukesha County Technical College
CNA Certification, Nursing
2023 - 2023
Completed a course in Certified Nursing Assistant (CNA) to gain skills in patient care and support in healthcare settings.
Arrowhead High School
High School Diploma, General Education
2016 - 2020
Graduated with a High School Diploma, completing a comprehensive education that prepared for further studies and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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