anya felitta
@anyafelitta
Quality Engineer at Accenture co-leading testing across 80+ APIs and 30+ workflows, with hands-on AI chatbot evaluation experience.
IndonesiaWhat I'm looking for
At Accenture, I co-lead SIT and regression testing across 80+ APIs and 30+ workflows for a telecommunications project. I review test results, monitor defects and risks, and provide Tester Go/No-Go recommendations for deployment decisions.
On my AI Customer Support Chatbot Evaluation project, I designed an evaluation framework for accuracy, safety, hallucination, and conversational quality. I created customer-behavior scenarios, scored response quality, and documented risks including hallucination, localization, and personalization.
Experience
Work history, roles, and key accomplishments
Co-lead SIT and Regression Testing across 80+ APIs and 30+ workflows, providing Go/No-Go recommendations. Managed test automation activities and coordinated cross-functional teams to meet testing milestones.
AI Trainer
Self Project
Mar 2026 - Present (7 months)
Designed and executed AI evaluation framework for chatbot accuracy, safety, and conversational quality. Created test scenarios simulating real customer behavior and applied structured scoring system.
Created 150 test cases and executed over 200 API test cases across 25 services. Collaborated with backend developers to verify API behavior and performed API testing using Postman and Oracle.
Led testing efforts for Cards, Credit, and Channels workstreams, overseeing 120 testers and managing 500 test cases in JIRA. Acted as Defect Manager Support, resolving over 60 defects within 3 months.
Developed automated end-to-end test scripts for 26 scenarios and 900 test cases using Katalon. Implemented an automation strategy that reduced manual testing time by 30% during an SAP upgrade.
Quality Assurance Engineer
Avows
Aug 2020 - Jun 2022 (1 year 10 months)
Developed manual and automation test scripts for 5 modules using BDD Framework with Cucumber. Prepared comprehensive testing documentation including test plans, guidebooks, and bug reports.
Education
Degrees, certifications, and relevant coursework
Automate Cybersecurity Task, Cybersecurity
2026 - 2026
Completed the Automate Cybersecurity Tasks certification from Google.
Networks and Network Security, Network Security
2025 - 2025
Completed the Networks and Network Security certification from Google.
BINUS University
Bachelor of Economic (S.E.), Economics
Earned a Bachelor of Economics from BINUS University.
Tools of the Trade: Linux and SQL, Information Technology
2025 - 2025
Completed the Tools of the Trade: Linux and SQL certification from Google.
BINUS University
Bachelor of Computer Science (S.Kom.), Computer Science
Earned a Bachelor of Computer Science and a Bachelor of Economics from BINUS University.
Duke University
Managing Big Data with MySQL, Data Management
2020 - 2020
Completed the Managing Big Data with MySQL certification from Coursera in partnership with Duke University.
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Job categories
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