AT

Open to opportunities

Anshu Tiwari

@anshutiwari

I drive customer cross-selling and service outcomes in financial services.

At SBI Cards & Payment Services Ltd., I achieved monthly S2S cross-selling targets while maintaining schedule adherence and quality.

I handled customer queries over calls, identified cross-selling opportunities, and provided written offers to improve the customer experience. I also achieved 100% of my set S2S cross-selling targets in the CEO contest.

I'm recognized as a Best Employee of the Quarter and bring active listening, communication, problem-solving, customer service, sales, and time-management skills.

Experience

Work history, roles, and key accomplishments

SL

Sales Executive

SBI Cards & Payment Services Ltd.

Nov 2017 - Nov 2021 (4 years)

Achieved monthly cross-selling targets for S2S amounts while ensuring schedule adherence and quality. Addressed customer queries and promoted cross-selling opportunities over the call.

Cross Selling Customer Service Sales Time Management

Education

Degrees, certifications, and relevant coursework

SL

SR Group of Institute Lucknow

Bachelor of Technology, Engineering

2012 - 2016

Pursued a Bachelor of Technology degree from SR Group of Institute Lucknow from 2012 to 2016.

GK

Government Girls Inter College Lakhimpur Khiri

Intermediate, General Studies

2011 - 2012

Completed Intermediate studies at Government Girls Inter College Lakhimpur Khiri from 2011 to 2012.

MM

Maa Sharde Vidya Mandir

High School Diploma, General Studies

2009 - 2010

Completed High School education at Maa Sharde Vidya Mandir from 2009 to 2010.

Tech stack

Software and tools used professionally

Microsoft Excel

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Sales Executive Customer Service Sales Call Center Representative Customer Support Specialist Sales Executive Jobs Senior Sales Executive Sales and Marketing Executive Sales Executive Associate Commercial Sales Executive

Skills

Cross Selling Sales Customer Service Customer Support Active Listening Communication Skills Problem Solving Time Management Microsoft Word Excel

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