Anna User

Produce and edit video, photography, and digital content to boost brand visibility and audience engagement; apply storytelling and film-production techniques learned in London to improve campaign performance.

Managed online marketplace listings, wrote ad copy, edited visuals, and optimized product listings to increase inquiries and sales velocity across Facebook Marketplace, Craigslist, and OfferUp.

Supported sales floor and visual merchandising, organized new apparel displays, and provided customer service to improve presentation and shopper experience during a high-volume retail period.

Performed stock replenishment, assisted customers with product selection, and maintained fitting-room operations to support sales and customer satisfaction in a busy Regent Street location.

Handled donated furniture and home goods, created appealing displays, and provided customer assistance to increase sales and fundraising effectiveness for the charity shop.

Supported daily retail operations including inventory processing, display maintenance, and customer service to improve store efficiency and fundraising outcomes.

Completed a Bachelor's degree in Cinematography and Film/Video Production, focusing on practical production and post-production techniques.

Completed a Level 3 Extended Diploma in Creative Media Production and Technology with practical training in media production workflows.

Studied Communication and Media Studies at diploma level, covering media theory and practical communication skills.

Completed Pearson Edexcel Functional Skills qualifications in English and Maths alongside media-related coursework.

Completed secondary education and obtained High School/Secondary diplomas and certificates.