Annacletter Mafema

Oversee administrative operations across multiple locations, train staff on systems and policies, manage confidential records, and lead projects to improve productivity. Act as a liaison between management and staff to ensure clear communication and coordination.

Supported pharmacists by preparing and dispensing medications, managing stock levels, assisting customers with healthcare products, and processing sales transactions while maintaining patient records.

Assisted customers with internet access and troubleshooting, managed cash transactions, provided training on software applications, and maintained the security of the café's network.

Managed schedules for executives, provided administrative support, organized events, and acted as the first point of contact for clients, ensuring professional communication and assistance.

Assisted pharmacists in medication preparation and dispensing, managed inventory, provided customer service, and ensured compliance with health regulations.

Activities and societies: Design and conduct training programs tailored to the needs of each department.

Train and mentor General Managers, Admins, Area Managers, and Managers on system usage, administrative processes, and company policies. Oversee day-to-day administrative operations across multiple locations to ensure smooth business activities.

Activities and societies: Assisted customers by providing guidance on over-the-counter medications and healthcare products.

Supported pharmacists by preparing and accurately dispensing medications according to prescriptions. Monitored and managed stock levels, placing orders to ensure the timely restocking of medications and supplies.

Activities and societies: Provided basic training to customers on using Microsoft Office applications, email, and internet browsing.

Assisted customers with internet access, printing, scanning, and troubleshooting issues related to computer hardware and software. Managed cash transactions, provided billing services, and maintained financial records for daily sales.

Activities and societies: Organized events and meetings, ensuring all necessary materials and arrangements were prepared in advance.

Managed the schedule and appointments for senior executives, ensuring meetings and travel arrangements were planned effectively. Provided administrative support including drafting correspondence, reports, and presentations.

Activities and societies: Provided customer service by advising customers on over-the-counter medications and products.

Assisted pharmacists in preparing and dispensing medications, ensuring prescriptions were filled accurately. Managed inventory by monitoring stock levels and placing orders to replenish medications and supplies.