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Ankur Nigam

@ankurnigam

Senior Technical Program Manager at Capital Group who delivered $700K in annual savings with an LLM Developer Assistant.

United States

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At Capital Group, I manage an LLM Developer Assistant program that generates $700K in annual productivity savings by reducing ticket resolution time from five days to two. I also lead AI opportunity identification and ROI modeling across business units, and establish governance for production AI systems.

At SoCalGas, I led an enterprise AWS migration that delivered $13M+ in cloud cost savings, and owned an AI email-triage product that shipped in 45 days. Across my work in AI, cloud, and SaaS modernization, I’ve delivered measurable business impact and advised VP-level stakeholders on architecture and investment tradeoffs.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Program Manager, AI and Cloud Platforms

Current

Capital Group

Feb 2024 - Present (2 years 8 months)

Manages program budget for an LLM Developer Assistant, generating $700K annual productivity savings. Delivers $5.5M business impact by leading AI opportunity identification and ROI modeling across 5+ business units.

Technical Program Manager, Cloud Migration and AI

SoCalGas

Jan 2020 - Nov 2023 (3 years 10 months)

Delivered $13M+ cumulative cloud cost savings and improved RTO/RPO 40% by leading a multi-year enterprise AWS migration and modernization program. Avoided $1.5M in planned headcount costs by owning an AI email-triage product from PRD to production.

AWS Migration Terraform CloudFormation Ansible AI GenAI RAG Agentic Workflows GDPR PMO Governance KPI Reporting Vendor Management SDLC QA UAT Release Management

Technical Program Manager, SaaS and Cloud Modernization

Realtor.com

Dec 2017 - Dec 2019 (2 years)

Delivered 50% faster load times by replatforming the realtor management SaaS platform from Ruby on Rails to Node.js on AWS. Achieved 40% faster time-to-market through CI/CD modernization and deployment automation.

Ruby on Rails NodeJS AWS CI CD Disaster Recovery Power BI Tableau Analytics Cross functional Coordination

TPM / Software Engineer

MediaKind

Jan 2008 - Dec 2017 (9 years 11 months)

Raised platform availability from 95.6% to 99.97% by owning the full SDLC for a legacy-to-AWS microservices migration. Cut production defects 22% and improved deployment speed 40% by establishing QA regression testing frameworks and release management processes.

SDLC AWS Microservices QA Regression Testing Release Management

Software Engineer / Technical Lead

Chevron

Jan 2008 - Dec 2017 (9 years 11 months)

Improved operational efficiency 20 to 35% through roadmap planning, change management, APIs, and CI/CD delivery across financial services, energy, and education domains. Partnered with QA and business stakeholders on UAT, release sign-off, and KPI tracking for enterprise application releases.

Roadmapping Change Management APIs CI CD UAT Release Management KPI Tracking