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Ankita Singh

@ankitasingh22

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Customer Product Owner at Builder.ai who improved user satisfaction by 15% through targeted feature enhancements.

India

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What I'm looking for

I'm seeking a Product Manager or Product Owner role where I can apply my experience in product strategy, Agile execution, and cross-functional collaboration.

At Builder.ai, I spearheaded the product lifecycle for customer-facing products, improving user satisfaction by 15% through targeted feature enhancements. I managed the backlog and worked with engineering, sales, SRE, and design to deliver product updates.

At Emids, I delivered 25+ feature-rich releases on time as an Associate Product Manager. I defined requirements, user stories, and acceptance criteria, and improved project quality by 60% by reducing bugs in the backlog.

Earlier, at Aon Consulting Pvt Ltd, I supported clients during testing and served as the subject matter expert and single point of contact for Kentico v7. I'm a Certified Scrum Product Owner and Certified Scrum Master, with experience in product management, Agile delivery, and customer feedback.

Experience

Work history, roles, and key accomplishments

Customer Product Owner

Builder.ai

Apr 2024 - May 2025 (1 year 1 month)

Spearheaded the product lifecycle of customer-facing products, driving a 15% improvement in user satisfaction through targeted feature enhancements. Managed product backlog, prioritized bug fixes and enhancements, and collaborated with cross-functional teams to deliver product updates and new features.

Product Management Backlog Management Stakeholder Management User Stories Acceptance Criteria Customer Interviews Usability Testing Cross Functional Collaboration Quality Assurance CSAT

Associate Product Manager

Emids

Sep 2019 - Apr 2024 (4 years 7 months)

Conducted comprehensive requirement gathering and analysis for new features, leading a team of 50 members to ensure unified understanding of project scope and business goals. Implemented effective prioritization strategies and orchestrated well-timed release cycles, successfully delivering 25+ feature-rich releases on time.

Requirements Gathering Analysis Prioritization Release Management Sprint Demos Capacity Planning User Stories Acceptance Criteria Stakeholder Management Technical Interviews

Configuration Analyst II

Aon Consulting Pvt Ltd

Jun 2016 - Sep 2019 (3 years 3 months)

Supported and resolved client issues during testing phases (IAT/UAT), including continuous meetings with consultants, Project Managers, and clients. Served as a Subject Matter Expert, Trainer, and single point of contact for the CMS tool Kentico v7 for a team of 100 people.

Kentico CMS Testing client support Training Mentorship Stakeholder Management