Angelica Martinez

Managed patients through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI) programs, including monthly outreach via outbound phone calls. Documented care coordination in ECW and Athena EMR and educated English- and Spanish-speaking patients on chronic disease management.

Assisted customers with FAFSA inquiries by providing accurate information and support. Supported customer needs through phone-based assistance and issue resolution.

Conducted patient outreach to review allergies, medications, and medical history. Supported ongoing care coordination through structured patient review and follow-up.

Monitored critical RPM alerts and contacted patients regarding abnormal readings. Performed triage assessments, escalated urgent cases to supervising clinicians, and documented findings for chronic condition monitoring.

Provided in-home pediatric nursing care, including medication administration and chart documentation. Delivered home-based support while maintaining accurate patient records.

Supported clients with daily living activities, house duties, and clinical tasks. Assisted with day-to-day needs while contributing to care-related responsibilities.

Collected vitals, communicated with physicians, and supervised office staff in both remote and in-office settings. Supported data entry and billing coordination workflows.

Assisted Texas residents with Medicaid and SNAP applications and benefit inquiries. Provided customer support by answering questions and helping with benefit-related requests.

Provided home care for stroke patients, including monitoring vitals, administering medications, and maintaining charts. Supported patient care documentation and ongoing monitoring.

Managed front desk operations, verified insurance, scheduled appointments, and handled records. Supported day-to-day clinic administrative workflows.

Completed clinical internship hours including patient feeding, EKGs, wound care, and glucose checks. Supported direct patient care tasks under clinical supervision.