I’m looking to lead end-to-end product design for SaaS platforms, partnering with engineering in agile teams to improve adoption and conversions through UX research, and rapid iteration.
Angela Okafor
@angelaokafor
Senior Product Designer improving SaaS UX with research-driven, pixel-perfect design and measurable adoption gains.
What I'm looking for
I’m a Senior Product Designer focused on turning complex B2B and SaaS workflows into clear, user-centric experiences. At Interswitch, I lead UX/UI design for Corporate360—improving enterprise client adoption by 15% and reducing onboarding time by 30% through strategy, UX research, and iterative design.
I also drive product design across merchant and consumer journeys, including retail inventory management for MSMEs—streamlining operations and improving transaction completion rates by 12%. I’ve spearheaded major platform overhauls such as Quickteller Homes (20% increase in agent engagement, SEO improved from page 3 to page 1) and redesigned airtime/data purchasing, achieving a 20% conversion-rate lift for modules that drive 30% of transactions.
Across agile, cross-functional teams, I advocate for pixel-perfect design standards and collaborate tightly with engineering, sales, and product to ship fast and stay aligned with Lean UX. Previously, I worked as a Freelancer Product Designer and also served as a Business Analyst/Product Designer, helping with ERP implementations and requirements gathering—skills that strengthen how I design from real user pain points to measurable outcomes.
Experience
Work history, roles, and key accomplishments
Product Designer
Interswitch Limited
May 2022 - Present (4 years 3 months)
Led UX/UI design across Interswitch Corporate360 and retail inventory solutions, improving enterprise adoption, onboarding time, and merchant transaction completion rates. Drove major platform overhauls for Quickteller (engagement, SEO improvements, and conversion gains) while collaborating with cross-functional agile teams.
Freelance Product Designer
Freelancer
Sep 2021 - Sep 2023 (2 years)
Spearheaded end-to-end SaaS product design across AutoTech, MedTech, FinTech, and EdTech, accelerating MVP delivery using Lean UX principles. Built a reusable design system and optimized user flows to improve task completion and reduce design iterations with engineering teams.
Product Designer
Balancee Tech Solutions
Feb 2022 - Oct 2022 (8 months)
Pioneered UX/UI design for a mobile MVP, desktop application, and admin dashboard for an automotive platform, attracting 200+ repair shops. Conducted user interviews and usability testing, then iterated post-launch using feedback and performance analytics to improve user satisfaction and adoption.
Business Analyst/Product Designer
ErpSoftapp Limited
Nov 2021 - Feb 2022 (3 months)
Supported ERP software implementations and became a subject matter expert for CRM, Sales, and Purchasing modules, creating training materials that reduced errors. Led requirements gathering, analyzed client workflows and data, and designed a productivity tracking dashboard to improve efficiency and team productivity.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University (ABU)
Master of Science in Information Management, Information Management
MSc in Information Management at Ahmadu Bello University, expected completion in 08/2026 (in view).
The Interaction Design Foundation
2023 -
Ongoing study with The Interaction Design Foundation since 09/2023.
Google UX Design Professional Certificate, User Experience (UX) Design
Completed the Google UX Design Professional Certificate in 2022.
University of Lagos
Bachelor of Science, Marine Biology
2017 - 2021
BSc in Marine Biology at the University of Lagos from 09/2017 to 12/2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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