At WinZO, I built and led a team of three PMs responsible for the first-time user experience, retention, and engagement for a 200M+ user platform. I designed and scaled its Gamification & Loyalty engine, contributing to a 21% retention increase and 15% ARPU growth.
I also built an in-house User Segmentation engine and a central A/B Testing Service to support personalization and experimentation across app teams. Earlier, at Airtel xLabs and Flipkart, I worked on recommendation and acquisition experiences; at Oracle IDC, I developed backend Java integration products for Oracle Marketing Cloud.

