At Centene Corporation, I set national clinical direction for aligning organizational priorities with operational execution and partnered across teams on quality, member experience, provider engagement, analytics, and operations. I established KPIs, dashboards, and assessment strategies to measure impact and guide priorities.
As Senior Director of Behavioral Health and Liaison to NH DHHS, I prioritized Medicaid managed-care expectations and helped secure the state's highest behavioral health score for multiple procurement wins. I also built mental health and substance use provider audit programs adopted by DHHS, and designed clinical programs including group therapy, Illness Management and Recovery groups, and an intensive outpatient program supporting the Suboxone clinic and MAT program.
