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Andrea Nichols

@andreanichols

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Remote Learning Coach who guided online learners through Canvas and ALEKS at Baker Web Academy.

United States

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What I'm looking for

I’m looking to utilize active listening, coaching, and strong interpersonal communication skills to empower and motivate fellow students at National University.

At Baker Web Academy, I guided online learners through Canvas and ALEKS, helping resolve technical issues so they could access learning materials. I also broke down unfamiliar academic concepts and assignments into manageable steps.

I managed daily study schedules and offered ongoing motivational support to help students stay engaged and work toward their academic goals. I’m studying Criminal Justice Administration at National University and am looking to support student success in online learning there.

Experience

Work history, roles, and key accomplishments

Remote Learning Coach

Baker Web Academy

Jan 2020 - Dec 2023 (3 years 11 months)

Managed daily study schedules for multiple online learners and guided them through Canvas and ALEKS platforms, resolving technical issues and providing motivational support.

Canva ALEKs LMS Zoom Microsoft Teams Office 365 Digital Research Tools Peer Mentoring Active Listening Patient Communication Time Management Problem Solving

Server

Sharis Cafe & Pies

Jan 2018 - Dec 2020 (2 years 11 months)

Delivered prompt and efficient customer service to a high volume of guests in a fast-paced setting, engaging with a diverse clientele through active listening and strong interpersonal communication.

High Volume Customer Service Active Listening Interpersonal Communication Time Management Problem Solving

Education

Degrees, certifications, and relevant coursework

National University

Bachelor of Science, Criminal Justice Administration

2025 -

Pursuing a Bachelor of Science in Criminal Justice Administration, demonstrating persistence and dedication to academic goals with strong grades in relevant coursework.