Andrea Dixon

At Parallon (HCA Healthcare), I support authorization and insurance verification across multiple hospital facilities, resolving payer and Medicare coverage issues before scheduled outpatient services. I review CPT and ICD-10 coding, interpret commercial and Medicare guidelines, and help prevent delays and denials while keeping patients on schedule.

With more than 10 years in healthcare operations, I’ve also supported patients at Optum and handled billing, collections, reconciliation, reporting, payroll, and HR documentation at Homeland Healthcare. I enjoy solving complicated insurance and operational challenges, collaborating across providers, payers, and internal teams, and improving processes that protect revenue.