Brittany Gilbert

I'm a healthcare revenue operations professional who improves billing accuracy, insurance verification, and claims workflows. At Steward Medical Group, I review third-party billing data feeds and research patient coverage and billing status, improving billing accuracy by 30%.

I build and maintain tracking spreadsheets and tools for visit statuses, contracting, and credentialing data while supporting HIPAA-compliant revenue cycle processes. I also collaborate across Revenue Operations to improve departmental efficiency.

Previously at Texas Oncology and Altus, I validated insurance and reimbursement information, corrected account adjustments, managed payment transfers, and resolved claim denials. My work reduced claim denials by 20% and outstanding claims by 25%.

At HealthCare Solutions, I verified benefits, medical necessity, and authorization requirements with 95% accuracy. I use payer portals, Medicaid and commercial insurance resources, Google Sheets, Google Docs, and Change Healthcare to support timely reimbursement.