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Ancilla Nkakou

@ancillankakou

Social media and UGC creator at Independent, creating short-form travel content including a TikTok hotel video with over 1 million views.

United States

Message

I create short-form social media and UGC content at Independent for travel, hospitality, food, beauty, lifestyle, and consumer-product brands. Through TikTok GO, I created a hotel video that generated more than 1 million views.

I plan concepts, hooks, and shot sequences, then film and edit vertical videos for TikTok, Instagram Reels, and digital campaigns. I also create branded graphics and portfolio materials in Canva and use content performance insights to refine future creative.

Experience

Work history, roles, and key accomplishments

Current

Content Creator / UGC Creator

Current

Independent

Jan 2026 - Present (10 months)

Create short-form social media and UGC content for travel, hospitality, food, beauty, lifestyle, and consumer-product niches. Plan video concepts, film and edit vertical videos, and produce branded content for TikTok and Instagram Reels.

Social Media Content Creation TikTok Instagram Reels Short form Video UGC Content Planning Video Editing Canva Caption Writing Call To Action Writing Brand storytelling Community Engagement Trend Research Product Demonstrations Hospitality and Lifestyle

Current

Customer Service

Current

Delta Air Lines

Jan 2022 - Present (4 years 10 months)

Support customer and operational needs in a fast-paced environment while maintaining professional communication. Manage multiple priorities, resolve time-sensitive issues, and coordinate with internal teams.

Customer Service Communication Skills Time Management Problem Solving Documentation Teamwork

Senior Specialist / Participant Representative

E*TRADE Financial / Morgan Stanley

Nov 2021 - Dec 2022 (1 year 1 month)

Supported clients and account participants in a highly regulated financial-services environment. Resolved complex account issues while maintaining accuracy, professionalism, and attention to detail.

Customer Service Financial Services Compliance Risk Management Documentation Operations Microsoft Office Excel