ana zimmermann
@anazimmermann
I keep remote operations organized through scheduling, customer support, records, and project coordination.
PhilippinesWhat I'm looking for
I've supported remote resort reservations at Rosma Pebbled Cove Resort, processing bookings, managing schedules, maintaining accurate records, and handling customer inquiries professionally.
As a freelance creative contractor, I edit product photos for online sales, prepare social media and e-commerce images, guide photo editors, and help keep projects on deadline. I also managed a one-person coffee shop, handling customer support, cash transactions, inventory, bookkeeping, and daily documentation.
Experience
Work history, roles, and key accomplishments
Freelance Creative Contractor
Self Employed
Jan 2021 - Present (5 years 7 months)
Edited product photos for online use to maximize visibility and prepared images for social media and e-commerce platforms. Provided instructions to photo editors and assisted with project coordination and deadline management.
Reservations Agent
Rosma Pebbled Cove Resort
Jan 2022 - Dec 2023 (1 year 11 months)
Provided remote administrative support by processing bookings, managing schedules, and maintaining accurate records. Handled customer inquiries and performed data entry to keep the reservations system updated.
English Tutor
ILP English Academy
Jan 2014 - Dec 2022 (8 years 11 months)
Organized schedules and tracked progress for multiple students. Prepared learning materials and maintained records of student performance while delivering structured communication to support learning goals.
Small Business Owner
One-Person Coffee Shop
Delivered direct customer support and handled cash transactions. Managed daily operations, inventory, and basic bookkeeping while maintaining accurate records and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
West Negros University
Hospitality Management
2011 - 2012
Studied Hospitality Management for one semester.
La Consolacion College – Bacolod
Hospitality Management
2009 - 2010
Studied Hospitality Management for one year and one semester.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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