Ana Sofía Vega

Delivers real-time customer service and technical support for international clients, maintaining top-tier customer satisfaction ratings. Utilizes fluent English communication skills to resolve complex client inquiries through active listening and critical problem-solving.

Designed and executed interactive virtual English lessons customized to varying proficiency levels and student learning objectives. Leveraged educational platforms and digital tools to facilitate remote learning, conduct performance assessments, and enhance student engagement.

Provided comprehensive bilingual vocational instruction to promote professional growth and workforce readiness within the SENA Agro-business center.

Planned and delivered tailored English curriculum for primary school students (1st through 5th grades).

Taught secondary general English (6th–11th grades) and specialized Commercial Technical English for high schoolers (10th–11th grades). Led and coordinated the Commercial English academic project.

Executed English language program for 9th and 10th grade classes while implementing degree research methodologies.

Designed and delivered foundational language learning courses for children and adolescents aged 5 to 15.

Bachelor's Degree in Foreign Languages with focus on English and French.

Diploma in Project-Based Learning (PBL).

Certificate in Leadership, Motivation & Teamwork.

High School Diploma (Bachiller).