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Anagha Sawant

@anaghasawant

Experienced loan processing and back-office professional skilled in credit operations and customer service.

India
Message

What I'm looking for

I seek a customer-focused loan processing or back-office role in a growth-oriented organization where I can apply my credit operations, KYC and Excel skills, gain exposure, and advance in banking/financial services.

I am a loan processing and back-office professional with experience across banks and fintechs, handling end-to-end loan workflows, KYC compliance, NACH coordination, document verification, and customer follow-ups to drive timely approvals and product delivery.

I hold certifications in MS-CIT, Tally 9.0 and Advanced MS Excel, and I bring a positive, motivated approach, strong attention to detail, and reliable data-entry and reporting skills to support operational excellence.

Experience

Work history, roles, and key accomplishments

CT

Back Office Executive

Carnation Travels

Mar 2022 - Apr 2023 (1 year 1 month)

Evaluated and processed loan applications, handled rejections and contract completion, resolved customer queries and maintained confidential loan records to ensure accurate loan servicing.

KL

Loan Processing Executive

Kissht Technology Solutions Pvt. Ltd.

Aug 2016 - Oct 2018 (2 years 2 months)

Processed consumer loan applications on the Kissht platform, managed KYC verification, NACH appointments and coordinated with credit and product teams to drive approvals and product delivery.

HDFC Bank Ltd. logoHL

Back Office Credit Executive

HDFC Bank Ltd.

Jan 2015 - Jul 2016 (1 year 6 months)

Processed two-wheeler loan applications including tele-verification, document scanning and KYC checks, maintaining application records and escalating credit policy issues to the credit manager.

Education

Degrees, certifications, and relevant coursework

University of Mumbai logoUM

University of Mumbai

Bachelor of Management Studies, Management Studies

Graduated with a Bachelor of Management Studies from University of Mumbai in 2013.

University of Mumbai logoUM

University of Mumbai

Higher Secondary Certificate, Commerce

Completed Higher Secondary Certificate (HSC) in Commerce from University of Mumbai in 2009.

SB

State Board

Secondary School Certificate, Secondary Education

Completed Secondary School Certificate (SSC) from State Board in 2007.

Tech stack

Software and tools used professionally

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Anagha Sawant - Back Office Executive - Carnation Travels | Himalayas