At Crowley Logistics, I coordinate customer service operations and logistics, improving overall efficiency by 20%. I manage shipment loads for more than 100 customers and prepare import documentation and shipment alerts through Magaya.
I traced the root cause of data errors and implemented changes that reduced freight billing issues by 55%. I also coordinate pickups and warehouse movements with U.S. providers and manage freight bookings and delivery orders.
Earlier, at Evonik, I improved inventory process efficiency and helped reduce import/export costs through supplier relationships. My experience also includes customer service at 24-7 Intouch and contract administration and compliance at Bunge.
