Open to opportunities

Amna Saeed

@amnasaeed2

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GoHighLevel CRM & automation specialist building scalable workflows, AI lead bots, and A2P-compliant messaging.

Pakistan

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What I'm looking for

I’m looking for a role where I can build scalable GoHighLevel CRM automations, AI lead qualification bots, and A2P10DLC-compliant messaging—plus integrations and WordPress support—to deliver fast lead response and measurable conversions.

I’m a results-driven GoHighLevel (GHL) CRM & Automation Specialist with 2 years of experience architecting scalable CRM systems and marketing automation workflows in white-label agency environments.

I independently manage complex back-end infrastructure, build reusable GHL Snapshots, and design conversion-optimized funnels that turn captured leads into booked appointments and organized CRM records.

I specialize in seamless API and third-party integrations (via Zapier, Make.com, and Webhooks), automate multi-channel customer journeys, and keep messaging reliable through A2P 10DLC SMS registration and deliverability optimization (95%+ deliverability).

I also support growth through WordPress—building and maintaining 5+ high-performance sites using AI-assisted custom CSS/PHP—and I document technical SOPs so client handovers stay smooth and repeatable.

Experience

Work history, roles, and key accomplishments

Current

CRM & WordPress Specialist

Current

Akatsuki AI Tech

Jan 2025 - Present (1 year 6 months)

Built and configured conversational AI bots in GoHighLevel to qualify leads and book appointments into CRM calendars, reducing manual admin time across client accounts. Managed CRM environments for 10+ sub-accounts and led A2P 10DLC registration and deliverability for multiple client brands.

GoHighLevel CRM Management SuiteDash Automation Workflow Design Zapier Make.Com Webhooks Google Sheets REST APIs Deliverability WordPress Design WordPress Security Custom CSS Elementor Divi Gutenberg

Remote Content Writing

Dreamsoft4u Pvt. Ltd. & VC Doctor

May 2023 - Jul 2023 (2 months)

Wrote healthcare and tech content for client websites across two companies while working remotely.

Content Writing Healthcare Content

Education

Degrees, certifications, and relevant coursework

Center for Applied Molecular Biology, Punjab University

M. Phil., Molecular Biology & Forensics Sciences

2023 - 2025

Grade: 3.58 CGPA

Completed an M. Phil. in Molecular Biology & Forensics Sciences at the Center for Applied Molecular Biology, Punjab University, achieving a 3.58 CGPA.