AMISI MITA
@amisimita
Senior Global Payroll & EOR specialist delivering compliant multi-country payroll and faster turnaround.
KenyaWhat I'm looking for
I’m a Senior Global Payroll & EOR Operations specialist with 5+ years managing global payroll, Employer of Record (EOR), and General Partner (GP) payroll operations for distributed teams across multiple jurisdictions. I have hands-on experience with Kenya and South Africa payroll and statutory compliance, built through end-to-end ownership of payroll processing, onboarding readiness, and operational coordination.
At Deel, I oversee global payroll processing across 10+ countries, partnering with EOR and payroll partners to ensure timely, accurate payroll delivery, statutory contributions, and salary disbursement. I review payroll inputs/outputs, invoices, and statutory reports for accuracy, resolve payroll discrepancies and employee escalations quickly, and support pre-sales with client operational queries.
I also drive measurable improvements—at Deel I reduced reconciliation time by 25% through automation and workflow optimization, while maintaining strong service-level agreements. Earlier roles strengthened my operational rigor through payroll auditing and SOP development, and my customer and risk experience includes onboarding integrity, fraud-risk controls, and cross-border client issue resolution.
Experience
Work history, roles, and key accomplishments
Oversee end-to-end global payroll processing for distributed employees across multiple jurisdictions, including Kenya and South Africa, ensuring compliance with local tax and labor regulations. Coordinate payroll processing and resolve payroll discrepancies while leading process improvements to reduce reconciliation time.
Audited payroll and onboarding processes across 10+ countries, maintaining zero compliance breaches and identifying operational risk areas. Developed SOPs and delivered compliance training to improve payroll accuracy and onboarding readiness.
Processed expedited payrolls for 1,000+ employees across multiple countries, ensuring error-free, on-time delivery. Coordinated onboarding payroll readiness, integrated benefits data, and resolved payroll and benefits escalations using Zendesk and Jira.
Risk, Support & Onboarding Specialist
Zepz (WorldRemit)
May 2021 - May 2023 (2 years)
Provided support for international customer issues across cross-border markets while partnering to resolve remittance and payment inquiries. Implemented user verification processes to reduce fraud-related risk and improve onboarding integrity.
Client Services Officer
Equity Bank Kenya
Mar 2021 - May 2021 (2 months)
Resolved client queries on international banking and payments. Supported international banking and payments operations and customer service activities.
Customer Service Advisor
Absa Bank Kenya
Jan 2019 - Jun 2020 (1 year 5 months)
Managed local and foreign exchange transactions and international funds transfers with 100% accuracy. Increased digital banking adoption by educating clients.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Master of Business Administration, Human Resources Management
MBA in Human Resources Management from the University of Nairobi (completed December 2024).
Vision Institute of Professionals
Certified Secretary, Applied and Professional Ethics
Certified Secretary training in Applied and Professional Ethics at Vision Institute of Professionals, Nairobi (completed December 2020).
University of Nairobi
Bachelor of Arts, Sociology and Communication
BA in Sociology and Communication from the University of Nairobi (completed December 2018).
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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