Amina Hashmi

I am an experienced Translator and Multilingual Support Specialist with a strong focus on delivering client-centered solutions in IT and software. My expertise lies in providing exceptional multilingual support and translation services, ensuring excellent service delivery and customer satisfaction. I am proficient in Arabic, English, and Urdu, and I am dedicated to enhancing user experiences while driving business growth.

Throughout my career, I have achieved significant milestones, including successfully translating diverse technical documents and improving user interface experiences for Arabic-speaking clients. My role as a Technical Support Specialist at Yango involved providing multilingual support, troubleshooting user-related issues, and collaborating with cross-functional teams to enhance support services. I consistently exceed performance targets for response time and customer satisfaction, demonstrating my commitment to excellence.

In my previous position as an Arabic Software Translator at Digifico GMBH, I translated software interfaces and user guides, ensuring linguistic accuracy and cultural appropriateness. I streamlined translation processes, reducing turnaround time by 15%, and collaborated with software developers to enhance user experiences for Arabic-speaking clients. My background in language services has equipped me with the skills necessary to bridge language gaps and foster effective communication in diverse business environments.