
Ameer Hamza
@ameernormie
Senior Software Engineer | Applied AI | TypeScript, Node.js, React
What I'm looking for
Senior software engineer with 9 years of experience, currently shipping production AI features at FanVoice: an LLM pipeline that turns voice and screen-recorded customer reports into structured issues, matches them to past tickets with vector search, and files them in Jira, Linear and Zendesk. I build the whole product around the model, from Node.js services and event-driven GCP infrastructure to React and Next.js interfaces. Previously designed the NestJS API behind a certification platform for the American Board of Neurological Surgery (IQVIA) and led a team of 5 at Nerdyfactory. Fully remote since 2019. Open to full-time, contract and freelance work.
Experience
Work history, roles, and key accomplishments
Senior Software Engineer
FanVoice
Jun 2025 - Present (1 year 5 months)
Builds AI triage pipeline for voice-first feedback platform, integrating with Jira, Linear, and Zendesk. Delivers Next.js and React admin console and issue viewer.
Maintained compliance features in a production Ruby on Rails codebase and tuned Datadog monitors for faster issue detection.
Full Stack Developer
Nerdyfactory
Dec 2019 - Mar 2022 (2 years 3 months)
Grew from frontend engineer to leading a team of 5, building web and mobile apps in React and React Native, and designing GraphQL backends.
Built real-time Trivia and Polls for a Cisco Live US event app and developed Twilio video-consultation feature for a telemedicine app.
Junior Frontend Developer
iplex.co
Dec 2017 - Jan 2019 (1 year 1 month)
Built React web apps and optimized existing ones by restructuring codebases and reducing bundle size.
Education
Degrees, certifications, and relevant coursework
National University of Sciences and Technology (NUST)
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science from the National University of Sciences and Technology (NUST) in Islamabad, Pakistan.
Tech stack
Software and tools used professionally
D3.js
GitHub Actions
React Native
PostgreSQL
Couchbase
Node.js
Ruby on Rails
Next.js
NestJS
Tailwind CSS
Material-UI
Zendesk
Redis
Terraform
Jira
Linear
Ant Design
React
JavaScript
BullMQ
TypeORM
OpenTelemetry
Datadog
Apollo
GraphQL
Socket.IO
Redux
TypeScript
OAuth2
Git
Docker
Twilio
Qdrant
TanStack Query
ElevenLabs
Jotai
Langfuse
Zod
Recharts
Retrieval-Augmented Generation (RAG)
Express
AWS
Google Gemini
OpenAI
REST APIs
Azure
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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