Amanda Casha

Led investigations of cases escalated by analysts, identifying and reporting suspicions of money laundering and terrorist financing. Coordinated with the Compliance Team for enhanced due diligence and analyzed adverse media and sanctions-related escalations. Specialized in on-chain and web3 transactions, submitting Suspicious Transaction Reports to authorities.

Provided personalized customer service and maintained strong relationships with clients. Identified fraud and irregular transactions, ensuring prompt resolution. Demonstrated a thorough understanding of customer due diligence and anti-money laundering procedures, protecting sensitive information.

Ensured high-level personalized customer service, identifying fraud and irregular transactions. Provided accurate account services and maintained confidentiality of sensitive information, enhancing customer trust and reliability.

Served as a central point of reference for multiple departments, mentoring a team and managing high-net-worth client portfolios. Ensured compliance with KYC and other regulations, improving operational efficiency and client service quality.

Grade: First Class Honours

Activities and societies: Dean's Award for Academic Excellence

Completed a Bachelor of Science in Psychology with First Class Honours, focusing on various psychological principles and their applications in real-world scenarios.

Achieved an ATHE Level 5 Diploma of Management, which provided a comprehensive understanding of management principles and practices.

Obtained a Certificate in Financial Administration (Life Policies), focusing on the administration and management of life insurance policies.