AF
Open to opportunities

Alyssa Feyh

@alyssafeyh

Dynamic Utilization Review Manager with expertise in healthcare operations.

United States
Message

What I'm looking for

I am looking for a role that fosters collaboration and supports patient care improvement.

I am a dedicated Utilization Review Manager with 9 years of experience in healthcare settings, specializing in optimizing patient care and enhancing operational workflows. My expertise in problem-solving, effective communication, and leadership has consistently driven successful outcomes in patient care and organizational goals. I have a proven track record in managing complex utilization review processes, ensuring compliance with medical necessity standards, and implementing strategic action plans that significantly reduce denial rates.

Throughout my career, I have fostered collaboration among multidisciplinary teams to improve overall quality of care. In my current role at Rock Springs, I lead utilization review teams, analyze data trends, and implement initiatives that enhance compliance and service delivery. My commitment to continuous improvement and education has empowered my teams to excel in their roles, ultimately benefiting patient outcomes and satisfaction.

Experience

Work history, roles, and key accomplishments

ET
Current

Front Desk Associate-Evening Shift Leader

Elysium Tennis

Oct 2014 - Present (10 years 8 months)

Led front desk operations during evening shifts, ensuring efficient service and customer satisfaction. Trained and supervised team members, fostering a collaborative work environment.

RW

Intake & UM Coordinator

RiverVista Health & Wellness

Apr 2019 - Jul 2019 (3 months)

Coordinated intake processes for new patients, ensuring accurate data collection and compliance with healthcare regulations. Managed utilization review activities, analyzing patient information to assess medical necessity and eligibility for services.

SC

Patient Advocate

Sun Behavioral Columbus

Jan 2019 - Apr 2019 (3 months)

Advocated for patients' needs, ensuring access to appropriate healthcare services. Collaborated with healthcare professionals to facilitate communication and resolve patient issues.

DS

Receptionist

Dublin Springs

Sep 2016 - May 2017 (8 months)

Managed front desk operations, ensuring positive patient experiences and timely service delivery. Performed administrative tasks including scheduling appointments and maintaining patient records.

RS

Utilization Review Specialist

Rock Springs

Nov 2020 - Dec 2022 (2 years 1 month)

Conducted comprehensive reviews of patient cases to ensure adherence to medical necessity guidelines. Collaborated with healthcare providers to develop and implement effective care plans, enhancing patient outcomes.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Master of Social Work, Social Work

Currently pursuing a Master of Social Work degree, building advanced knowledge and skills in social work practice. Focusing on theoretical frameworks and practical applications to address complex social issues.

The Ohio State University logoTU

The Ohio State University

Bachelor of Arts, Psychology

Completed a Bachelor of Arts in Psychology, gaining a comprehensive understanding of human behavior and mental processes. Developed strong analytical and research skills applicable to various professional settings.

University of Cincinnati logoUC

University of Cincinnati

BA Psychology, Psychology

Undertook studies in Psychology, focusing on foundational concepts of human behavior and cognitive processes. Gained initial exposure to psychological theories and research methodologies.

OS

Olentangy High School

High School Diploma, General Studies

Completed high school education, building a strong academic foundation across various subjects. Participated in extracurricular activities to develop teamwork and leadership skills.

Tech stack

Software and tools used professionally

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Alyssa Feyh - Front Desk Associate-Evening Shift Leader - Elysium Tennis | Himalayas