Alyssa Feyh
@alyssafeyh
Dynamic Utilization Review Manager with expertise in healthcare operations.
What I'm looking for
I am a dedicated Utilization Review Manager with 9 years of experience in healthcare settings, specializing in optimizing patient care and enhancing operational workflows. My expertise in problem-solving, effective communication, and leadership has consistently driven successful outcomes in patient care and organizational goals. I have a proven track record in managing complex utilization review processes, ensuring compliance with medical necessity standards, and implementing strategic action plans that significantly reduce denial rates.
Throughout my career, I have fostered collaboration among multidisciplinary teams to improve overall quality of care. In my current role at Rock Springs, I lead utilization review teams, analyze data trends, and implement initiatives that enhance compliance and service delivery. My commitment to continuous improvement and education has empowered my teams to excel in their roles, ultimately benefiting patient outcomes and satisfaction.
Experience
Work history, roles, and key accomplishments
Front Desk Associate-Evening Shift Leader
Elysium Tennis
Oct 2014 - Present (10 years 8 months)
Led front desk operations during evening shifts, ensuring efficient service and customer satisfaction. Trained and supervised team members, fostering a collaborative work environment.
Utilization Review Manager
Rock Springs
Jan 2023 - Present (2 years 5 months)
Led utilization review teams to optimize patient care and operational workflows. Implemented strategic initiatives that enhanced compliance with medical necessity standards.
Business Office Manager & Accounts Payable
RiverVista Health & Wellness
Jul 2019 - Feb 2020 (7 months)
Managed accounts payable processes, ensuring timely and accurate payment of invoices. Oversaw office operations, optimizing workflow and resource allocation for improved efficiency.
Intake & UM Coordinator
RiverVista Health & Wellness
Apr 2019 - Jul 2019 (3 months)
Coordinated intake processes for new patients, ensuring accurate data collection and compliance with healthcare regulations. Managed utilization review activities, analyzing patient information to assess medical necessity and eligibility for services.
Patient Advocate
Sun Behavioral Columbus
Jan 2019 - Apr 2019 (3 months)
Advocated for patients' needs, ensuring access to appropriate healthcare services. Collaborated with healthcare professionals to facilitate communication and resolve patient issues.
Intake Manager
Sun Behavioral Columbus
Oct 2018 - Apr 2019 (6 months)
Oversaw intake processes for mental health services, enhancing patient experience and satisfaction. Implemented data analysis techniques to monitor intake efficiency and identify areas for improvement.
Intake Coordinator/Clerk
Sun Behavioral Columbus
May 2018 - Oct 2018 (5 months)
Managed intake processes to ensure accurate patient information and timely service delivery. Collaborated with healthcare professionals to streamline patient assessments and referrals.
Receptionist
Dublin Springs
Sep 2016 - May 2017 (8 months)
Managed front desk operations, ensuring positive patient experiences and timely service delivery. Performed administrative tasks including scheduling appointments and maintaining patient records.
Shift Leader & Camp Counselor
Camp Bow Wow Hilliard
Jun 2010 - Jun 2015 (5 years)
Led daily operations and coordinated activities for camp staff and participants. Managed scheduling and ensured compliance with safety protocols and policies.
Personal Care Assistant
Dublin Springs
Provided direct care to patients and monitored their safety. Assisted nurses with tasks and managed patient belongings.
Utilization Review Specialist
Rock Springs
Nov 2020 - Dec 2022 (2 years 1 month)
Conducted comprehensive reviews of patient cases to ensure adherence to medical necessity guidelines. Collaborated with healthcare providers to develop and implement effective care plans, enhancing patient outcomes.
Education
Degrees, certifications, and relevant coursework
Unknown
Master of Social Work, Social Work
Currently pursuing a Master of Social Work degree, building advanced knowledge and skills in social work practice. Focusing on theoretical frameworks and practical applications to address complex social issues.
The Ohio State University
Bachelor of Arts, Psychology
Completed a Bachelor of Arts in Psychology, gaining a comprehensive understanding of human behavior and mental processes. Developed strong analytical and research skills applicable to various professional settings.
University of Cincinnati
BA Psychology, Psychology
Undertook studies in Psychology, focusing on foundational concepts of human behavior and cognitive processes. Gained initial exposure to psychological theories and research methodologies.
Olentangy High School
High School Diploma, General Studies
Completed high school education, building a strong academic foundation across various subjects. Participated in extracurricular activities to develop teamwork and leadership skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Alyssa?
You can contact Alyssa and 90k+ other talented remote workers on Himalayas.
Message AlyssaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
