AGAloysio Guilherme
@aloysioguilherme
Data analyst with 3.5+ years of experience in actionable insights.
BrazilWhat I'm looking for
I'm a data analyst with over 3.5 years of experience in transforming raw data into actionable insights that drive decision-making. My systematic approach to problem-solving and strategy execution has been recognized in my current role at Shopee, where I collaborate with a multidisciplinary team to develop automations that have saved the company over $100,000 per month.
In addition to my core responsibilities, I have developed dashboards that monitor individual agent KPIs, leading to a 10% increase in customer satisfaction. My educational background includes a Bachelor's degree in Food Engineering and I am currently pursuing a postgraduate degree in Analytics Engineering. This ongoing education is enhancing my skills in data engineering, ETL, and cloud technologies, allowing me to manage data comprehensively from end to end.
Experience
Work history, roles, and key accomplishments
Data Analyst
Shopee
Jun 2021 - Present (3 years 11 months)
Collaborated in a multidisciplinary squad to develop automations for Credit webforms, generating over 100k USD in monthly savings and reducing primary solution proposal time by 30%.
Developed dashboards to monitor individual agent KPIs, enabling the Vendors team to recognize top-performing agents and identify those needing training, resulting in a 10% increase in customer satisfaction (CSat).
Education
Degrees, certifications, and relevant coursework
Data Science Academy & Vincit University
Post-graduate, Analytics Engineering
Currently pursuing a postgraduate degree in Analytics Engineering. Focusing on developing tools and concepts in data engineering, ETL, and cloud for comprehensive end-to-end data management.
UJUniversidade Federal do Rio de Janeiro
Bachelor of Food Engineering, Food Engineering
Completed a Bachelor of Food Engineering program. Gained foundational knowledge in food science, processing, and quality control.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
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