Almira Dudas

Managed stock levels of petroleum (gasoline and diesel) products, overseeing incoming shipments for quality and safety compliance. Accurately tracked inventory data, maintained an organized storage system, and conducted regular physical counts to reconcile stock levels. Generated inventory reports and coordinated with other departments to optimize supply.

Facilitated real-time live casino games, such as roulette and baccarat, to provide an authentic gaming experience for online players. Monitored operations to ensure compliance with casino policies for a fair and secure environment. Responded promptly and professionally to player complaints, offering support and resolving issues to enhance customer satisfaction.

Reviewed and analyzed shipping documents for accuracy to minimize errors. Maintained communication with clients and shipping lines to secure refunds for container deposits. Organized both hard and soft copy documents and regularly updated shipment tracking reports, meeting monthly reporting deadlines.

Coordinated MCP/NCP activities to ensure timely PhilHealth claim filing and processing. Streamlined communication with relevant agencies to enhance workflow and productivity. Handled payroll for the department and managed paperwork requiring signatures from supervisors.

Assisted in maintaining a systematic filing for hardcopy and softcopy of documents. Encoded shipment details and regularly updated shipment monitoring reports.

Completed a Bachelor of Science in Customs Administration, gaining comprehensive knowledge in customs operations, trade regulations, and international logistics. Developed skills essential for managing import/export processes and ensuring compliance with customs laws.