I've managed end-to-end visa issuance for 30+ applicants monthly at PT Solutopia Untuk Nusantara, handling applications for destinations including Australia, New Zealand, India, and Russia. I guide customers through requirements, audit documents, resolve complex cases, and keep processes aligned with embassy and immigration regulations.
Previously at Universitas Indonesia's Directorate for Internationalization of Education, I independently processed 200+ visas and stay permits in six months for students, researchers, interns, and workers. I coordinated with Immigration, DIKTI, KEMNAKER, and BRIN while managing permits, post-arrival documentation, and exit formalities.
I'm a Japanese Studies graduate who brings careful document verification, customer consultation, data management, and operational coordination to high-volume immigration work.
