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Alison LaneAL
Open to opportunities

Alison Lane

@alisonlane

Detail-oriented Brand Content Creator who delivers brand-consistent social content and exceptional customer service.

United States
Message

What I'm looking for

I’m looking for a role where I can create brand-consistent social media content, plan and schedule posts, and support customers with clear communication—while improving operational efficiency through reliable organisation and data-informed decisions.

I’m a dynamic, detail-oriented professional with extensive experience in Data Organization, Communication, and Customer Service. Through my recent roles as a Brand Content Creator and Store Associate, I’ve built a proven track record in communication and organisation.

As a Brand Content Creator (Vidge Pets, Remote), I designed and created visual content for Instagram, Facebook, LinkedIn, and Twitter/X, ensuring brand consistency and engagement. I collaborated with marketing and design teams to produce graphics for campaigns, promotions, and daily posts, while managing content planning and scheduling to align assets with overall strategy.

In my role as an Associate at 2nd & Charles, I delivered exceptional customer service by identifying trends and recommending and locating popular media. I answered questions and concerns, escalated when needed, and communicated clearly with my team to intake items, organise merchandise, and stay up-to-date on changing policies and promotions.

I bring a strong business foundation with a Bachelor of Business Administration from Mississippi State University (Summa Cum Laude, Overall GPA 3.92/4.0) and a Minor in Marketing. I’m committed to delivering exemplary service and operational efficiency in every task, with a strong focus on accurate data handling and dependable follow-through.

Experience

Work history, roles, and key accomplishments

NC

Store Associate

2nd & Charles

Sep 2023 - Apr 2024 (7 months)

Provided exceptional customer service by identifying trends and recommending or locating popular media on request. Answered customer questions, escalated issues as needed, and coordinated with team members to intake items, organize merchandise, and follow changing policies and promotions.

Education

Degrees, certifications, and relevant coursework

Mississippi State University logoMU

Mississippi State University

Bachelor of Business Administration, Business Administration

Grade: Summa Cum Laude; Overall GPA 3.92/4.0

Activities and societies: Minor in Marketing.

Earned a Bachelor of Business Administration with a minor in Marketing. Graduated Summa Cum Laude with an overall GPA of 3.92/4.0.

Tech stack

Software and tools used professionally

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