Open to opportunities

Alisa Zuravliova

@alisazuravliova

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Proactive Financial Crime Risk and Controls Specialist with diverse experience.

Lithuania

Message

What I'm looking for

I am looking for a challenging role in Financial Crime where I can leverage my skills to enhance compliance and contribute to a safer financial environment.

I am a dedicated Financial Crime Risk and Controls Specialist Support with over five years of experience in the financial services industry. My expertise lies in reviewing Know Your Customer (KYC) and Customer Due Diligence (CDD) processes to identify and mitigate financial risks. I have a proven track record of working collaboratively with teams to enhance compliance measures and develop effective strategies to combat financial crime.

Throughout my career, I have consistently sought new challenges and opportunities for professional growth. My recent role at Metro Bank PLC involved leading complex ID&V queries and managing high-risk customer assessments. I take pride in my ability to analyze intricate financial behaviors and implement robust controls to ensure regulatory compliance. I am passionate about contributing to a safer financial environment and am eager to bring my skills to a new organization focused on financial integrity.

Experience

Work history, roles, and key accomplishments

Financial Crime Risk and Controls Specialist Support

Metro Bank PLC

Sep 2023 - Oct 2024 (1 year 1 month)

As a Financial Crime Risk and Controls Specialist Support, I lead the review and approval processes for complex ID&V queries and manage customer risk assessments. I collaborate with management to enhance EDD processes and maintain the integrity of the EDD database, ensuring compliance with financial regulations.

KYC Financial Crime EDD CRM SharePoint Risk Assessment Compliance Data Analysis

Assistant Store Manager

Metro Bank PLC

Aug 2022 - Sep 2023 (1 year 1 month)

In my role as Assistant Store Manager, I focused on preventing financial crime by analyzing customer transactions and conducting KYC reviews. I trained staff on compliance procedures and managed risk assessments for high-value transactions, ensuring adherence to regulatory requirements.

Financial Crime KYC Risk Management Staff Training Compliance Customer Service Fraud Prevention

Expert Customer Service Representative

Metro Bank PLC

Nov 2019 - Sep 2022 (2 years 10 months)

As an Expert Customer Service Representative, I handled account openings for retail and commercial clients, focusing on KYC documentation and first-line CDD. I utilized AML tools for customer screening and assisted in investigations related to high-risk transactions.

Customer Service KYC AML Suspicious Activity Reports Compliance Risk Assessment

Sales Associate

Boots

Jul 2018 - Jul 2019 (1 year)

As a Sales Associate at Boots, I oversaw sales team objectives and strategized to meet sales targets. I coached staff, managed visual merchandising projects, and provided feedback to enhance customer service skills.

Sales Management Team Leadership Customer Service Data Analysis Coaching Feedback Sales Strategy Project Management

Education

Degrees, certifications, and relevant coursework

University of Huddersfield

Bachelor of Science (Honours), Biochemistry

2015 - 2018

Grade: Upper Second-Class Honours (2.1)

Graduated with Upper Second-Class Honours (2.1) in Biochemistry. The program provided a comprehensive understanding of biochemical processes and laboratory techniques, preparing for a career in the financial crime risk sector.

Vilnius 'Ateities' School

Graduate

2002 - 2014

Completed secondary education equivalent to A-levels with strong performance in Biology, Chemistry, English, Maths, and History, laying a solid foundation for further studies in Biochemistry.