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@alinalupu
Content moderation team lead with a strong background in law.
I am a content moderation team lead with a robust foundation in policy enforcement, quality control, and team development within global digital environments. My background in law allows me to approach decisions with a sense of responsibility and meticulous attention to detail. With over a decade of experience as a photographer and visual content creator, I have successfully collaborated with brands and executed social media campaigns that drive engagement.
Currently, I lead a team of video content moderators at Telus Digital, where I ensure alignment with internal KPIs and client expectations. My role involves conducting performance evaluations, coordinating training sessions, and liaising with clients to implement updated moderation guidelines. I am committed to continuous improvement processes, contributing to policy clarification and quality audits that enhance our operational effectiveness.
In addition to my moderation expertise, I have developed a strong visual content strategy through my work as a photographer and videographer. I have mastered the art of creating high-quality visuals that resonate with audiences, utilizing tools like Adobe Photoshop and Premiere Pro. I am now seeking a role that allows me to blend my strategic thinking with creativity in content operations, digital marketing, or trust and safety.
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Work history, roles, and key accomplishments
Telus Digital
Aug 2023 - Present (2 years 3 months)
Led a global team of video content moderators, ensuring alignment with KPIs and client expectations. Conducted performance evaluations, provided feedback, and coordinated training sessions. Acted as operational support for scheduling, workload balancing, and workflow escalations.
New Vision Photography
Jan 2015 - Dec 2023 (8 years 11 months)
Developed and promoted the New Vision Photography brand, offering professional photo and video services with a focus on fashion, portrait, and commercial projects. Mastered manual camera settings and edited deliverables using Adobe Photoshop and Adobe Premiere Pro. Created engaging content for social media platforms, managed collaborations, and handled the full production pipeline.
Telus Digital
Jan 2023 - Aug 2023 (7 months)
Reviewed AI-flagged user-created videos according to strict platform policies, applying label categories based on procedural indicators. Maintained high accuracy and productivity scores, consistently meeting or exceeding client quality benchmarks. Analyzed visual, textual, and contextual cues to ensure precise categorization, directly impacting user content visibility.
Individual Law Practice
Jan 2009 - Dec 2015 (6 years 11 months)
Practiced as a fully licensed attorney specializing in civil law and labor disputes within an independent law office. Represented clients in court, handling case strategy, litigation procedures, and oral pleadings. Provided legal consulting, drafted and reviewed legal documents, and managed end-to-end legal casework autonomously.
Degrees, certifications, and relevant coursework
Certificate, Foundations of Digital Marketing and E-commerce
Learning how to develop a strong online presence through SEO, SEM, email marketing, and social media strategies. Gaining foundational skills in marketing analytics, campaign measurement, and Google Ads basics. Practicing with real-world business scenarios and digital tools to create customer-focused content and online strategies.
Bachelor's Degree, Law
2004 - 2008
Software and tools used professionally
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