Open to opportunities

Alimi Fatimah

@alimifatimah

Message

Dynamic marketing graduate seeking opportunities in administrative support.

Nigeria

Message

What I'm looking for

I am looking for a role in a dynamic organization where I can collaborate with motivated individuals and contribute to achieving organizational goals.

I am a dedicated and detail-oriented Administrative Assistant with a proven track record in providing strong administrative support and exceptional customer service. My experience includes managing schedules, data entry, and maintaining organized records to ensure smooth workflow. I am known for my professionalism, reliability, and strong communication skills, which have allowed me to excel in collaborative environments.

Throughout my career, I have demonstrated a proactive approach to problem-solving and have been recognized for consistently meeting deadlines and maintaining accuracy in data entry. My role at the NYSC Secretariat involved performing general administrative duties and supporting HR with onboarding tasks, while my experience in customer service at GSS Cart honed my ability to address customer inquiries and resolve issues efficiently. I am committed to continuous learning and professional growth, and I am eager to contribute my skills to a reputable organization.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

NYSC Secretariat

Nov 2023 - Present (1 year 8 months)

Performed general administrative duties including answering phones, managing emails, scheduling appointments, and maintaining filing systems. Prepared reports and meeting materials ahead of executive briefings, ensuring seamless office operations by managing inventory, supply orders, and vendor relations.

Administrative Support Data Entry Scheduling Inventory Management Vendor Relations Microsoft Office Suite Communication Problem Solving

Customer Service

GSS Cart

Jul 2019 - Present (6 years)

Responded to an average of 60+ customers daily via phone, email, and in-person interactions, addressing questions about products and orders. Resolved customer inquiries, complaints, and billing issues with professionalism and efficiency, consistently meeting and exceeding performance metrics.

Customer Service Conflict Resolution Data Entry Order Processing Inventory Management Communication Problem Solving Customer Relationship Management Sales

Education

Degrees, certifications, and relevant coursework

University of Ilorin

B.Sc in Marketing, Marketing

Completed a Bachelor of Science degree in Marketing, gaining comprehensive knowledge in marketing principles and strategies. Developed strong analytical and communication skills relevant to the field.