Alien Gem

Streamlined customer support by enabling email-to-case functionality and built a custom LWC component to track interactions between internal and external accounts and contacts. Managed daily creation and handling of Users, Contacts, and Accounts within Salesforce.

Developed functionality for managing vouchers and automated contact license management within Salesforce. Created Apex classes and scheduled jobs to track contacts whose course durations were about to expire, and automatically revoke licenses for expired courses.

Designed Custom Fields, Field Dependencies, Email Templates and Page Layouts. Handled Object-Level, Field-Level, Record-Level, Data Security in projects.

Designed and developed an interactive survey form in Salesforce Experience Cloud for guest users, utilizing LWC and Apex. Implemented Apex logic to process responses, calculate scores, and manage data, displaying results in a pie chart visualization.

Implemented lightning-data table for showing objects, records, and fields, and designed lightning-buttons using Styling Hooks and CSS. Developed lightning-progress-indicator for showing progress steps of pages and implemented alert and confirm message pop-ups.

Created a lightning app 'Mango Map' and implemented lightning-datatable for showing standard and custom objects on UI. Implemented lightning-map for showing maps, map-markers, and list view, along with filter fields and field mapping features.

Designed and developed several custom Lightning Web Components (LWC) for their Experience Site, including Timeline, Birthday, New Joiner, and Announcement Components. Created a custom LWC for displaying weather information with an animated icon and designed a custom theme for the Community Portal.

Integrated Salesforce with MailChimp, fetching Salesforce Lead and Contact object records into MailChimp and vice versa. Created new Audiences and Campaigns in MailChimp and developed a flow for updating the Email opt-out field based on MailChimp subscriber status.

Migrated millions of records from Salesforce to an AWS S3 bucket using Salesforce DataLoader and AWS AppFlow. Implemented AWS AppFlow Integration to automate and securely transfer data without custom coding.

Completed a Bachelor of Technology in Computer Science and Engineering. This program provided a strong foundation in various aspects of computer science.