Alicia Hooks
@aliciahooks
Experienced registered nurse and case manager leading teams to improve patient outcomes.
What I'm looking for
I am a registered nurse with over 20 years of experience delivering quality healthcare to diverse patient populations. I specialize in case management, care coordination, and clinical leadership across acute care settings.
In my current role as Registered Nurse Case Manager Team Lead, I coordinate and supervise case management for all age groups, monitor staff performance, and promote interdepartmental communication to meet system targets for length of stay.
Previously I served in progressive clinical roles including Case Manager, Interim Case Management Manager, Charge Nurse, and Staff RN (PRN), developing and implementing care plans, conducting assessments, coordinating social services, and participating in hiring and policy development.
I am committed to patient-centered care, continuous professional development, and fostering collaborative teams that deliver measurable improvements in clinical outcomes.
Experience
Work history, roles, and key accomplishments
Registered Nurse Case Manager
Baptist Medical Center South
Aug 2011 - Present (14 years 7 months)
Coordinates and supervises case management for all age groups, driving length-of-stay targets and interdepartmental education; develops and reviews patient care plans to improve outcomes.
Interim Case Management Manager
Baptist Medical Center South
Dec 2015 - Dec 2016 (1 year)
Managed comprehensive assessment, planning, implementation and evaluation of patient needs; coordinated social services integration and participated in policy development and hiring.
Charge Nurse
Baptist Medical Center South
Nov 2009 - Aug 2011 (1 year 9 months)
Coordinated daily administrative duties including staffing and assignments, supervised nursing staff, and ensured quality patient care and safe work environment.
Registered Nurse Case Manager
Baptist Medical Center South
Feb 2002 - Aug 2011 (9 years 6 months)
Developed and implemented individualized healthcare plans, liaised among patients, providers, and insurers, and educated patients and families to improve health outcomes.
Education
Degrees, certifications, and relevant coursework
Troy State University Montgomery
Associate Degree in Nursing, Nursing
Completed an Associate Degree in Nursing at Troy State University Montgomery, graduating in December 2001.
Availability
Location
Authorized to work in
Job categories
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