Alexzaundria Batchan - NCQA Program Management - Umpqua Health Management LLC | Himalayas
AB
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Alexzaundria Batchan

@alexzaundriabatchan

Healthcare quality improvement professional with expertise in performance methodologies.

United States
Message

What I'm looking for

I seek a role that fosters collaboration and innovation in healthcare quality improvement.

I am a dedicated healthcare quality improvement professional with a Master’s degree in Public Health, specializing in Epidemiology. My career has been driven by a commitment to enhancing health outcomes through evidence-based decision-making and performance improvement methodologies. I have successfully led initiatives that ensure compliance with accreditation standards and foster health equity within communities.

Throughout my experience, I have acted as a primary liaison for NCQA-related activities, collaborating with multidisciplinary teams to interpret and implement accreditation requirements. My role at Southside Medical Center involved spearheading efforts to achieve NCQA Patient-Centered Medical Home accreditation across multiple sites, where I monitored quality of care and service delivery, conducted data analysis, and developed performance scorecards. I am passionate about using my analytical skills to identify trends and inform quality improvement initiatives, ultimately enhancing patient care and satisfaction.

Experience

Work history, roles, and key accomplishments

UL

NCQA Program Management

Umpqua Health Management LLC

Jul 2024 - Mar 2025 (8 months)

Acted as the primary liaison for all NCQA-related activities, ensuring compliance with Health Plan and Health Equity Accreditation standards, goals, and requirements. Partnered with cross-departmental teams to interpret and implement updates to NCQA standards and accreditation requirements.

SI

Quality/Performance Improvement Project Management

Southside Medical Center, Inc.

Aug 2016 - Feb 2023 (6 years 6 months)

Spearheaded efforts to achieve NCQA Patient-Centered Medical Home (PCMH) accreditation for 10 ambulatory care sites. Monitored quality of care and service delivery across 10 locations to ensure ongoing compliance with The Joint Commission (TJC), HRSA, and NCQA standards.

SI

Gilead Sciences/Infectious Disease Data Management

Southside Medical Center, Inc.

Jan 2015 - Aug 2016 (1 year 7 months)

Contributed to the Gilead Sciences Grant through data mining and the development of NextGen EHR memorized reports. Abstracted and managed raw patient and provider data and conducted analysis using Excel and SAS.

Education

Degrees, certifications, and relevant coursework

Georgia State University logoGU

Georgia State University

Master of Public Health, Epidemiology

Completed a Master of Public Health with a specialization in Epidemiology. Focused on public health principles, research methodologies, and data analysis to address health challenges.

Georgia State University logoGU

Georgia State University

B.S. Biological Science, Biological Science (Microbiology)

Earned a Bachelor of Science in Biological Science with a concentration in Microbiology. Gained a strong foundation in biological principles and laboratory techniques.

Federal University of Bahia logoFB

Federal University of Bahia

Global Health Seminar Study Abroad Program, Global Health

Participated in a Global Health Seminar Study Abroad Program. Explored global health issues and healthcare systems in an international context.

Tech stack

Software and tools used professionally

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