Alex Mawira

I’m an ambitious, creative professional with a Diploma in shipping and logistics, and I’m driven to “progress and build a strong carrier” in environments defined by “changing and challenging parameters.” I bring diverse experience across delivery work, as well as clearing and forwarding, grounded in day-to-day document handling and customs follow-up.

In my recent role as a Subject Matter Expert at SAMASOURCE, I perform real-time checks on quality and production, sensitizing teams to follow best practices and identifying gaps in project instruction documents. I support a team leader in communicating process and policy changes, help co-facilitate new hire onboarding, and respond to user inquiries with high quality, speed, empathy, and accuracy.

Previously, as an Associate at SAMASOURCE, I worked on computer vision and NLP tasks such as bounding boxes, polygon segmentation, key-point labeling, 3D cuboid drawing, text classification, entity recognition, sentiment analysis, and transcribing/tagging audio/video files. I also supported Generative AI & RLHF by reviewing, evaluating, and labeling AI-generated responses for correctness, relevance, bias, and safety based on strict client guidelines—always aiming to meet targets while strengthening efficiency and competency.