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Alexis Weekley

@alexisweekley

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Game developer at Nodecraft who developed early elements of an Unreal Engine plugin and supported product testing.

Germany

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At Nodecraft, I developed early elements of an Unreal Engine plugin in collaboration with fellow developers. I also helped connect development and support teams during game panel migrations.

I assisted with quality assurance and testing strategies for product launches, executing test plans and reporting issues. My work included checking functionality and user experience.

Before that, I provided technical and billing support at Nodecraft, troubleshooting game server issues and writing knowledge base articles. I also tested game modpacks and assisted with server migrations and OS upgrades.

At Grover Musical Products, I designed and refined a 3D model of a guitar tuner, then printed and tested prototypes for manufacturer costing. I hold a Bachelor of Science in Game Programming and Development from Southern New Hampshire University.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Representative

Current

Nitrado

Sep 2025 - Present (1 year 2 months)

Provided chat and ticket based technical support to clients, resolving issues efficiently and thoroughly. Uphold service standards and ensure timely and accurate resolutions.

Customer Support Problem Solving Communication Skills Documentation

Junior Developer

Nodecraft

May 2023 - Sep 2024 (1 year 4 months)

Developed early elements of an Unreal Engine plugin in collaboration with fellow developers. Acted as a liaison between development and support teams to facilitate seamless game panel migrations.

Unreal Engine C++Python Blueprint Programming Git Jira Perforce Visual Studio Quality Assurance Testing

Level 1 Customer Support Representative

Nodecraft

Oct 2021 - May 2023 (1 year 7 months)

Provided technical and billing support to customers, troubleshooting game server issues. Authored knowledge base articles on game server processes and troubleshooting.

Customer Support Troubleshooting Technical Support Documentation Game Servers

Engineering Co-Op Student

Morrison Products Inc.

May 2019 - Aug 2019 (3 months)

Conducted testing, data collection, and analysis for new product development. Assisted in system testing as part of engineering service offerings.

Testing Data Collection Data Analysis System Testing

Intern

Grover Musical Products

May 2018 - Aug 2018 (3 months)

Designed and refined a 3D model of a guitar tuner. Printed and tested prototypes before submission to manufacturers for costing.

3D Modeling 3D Printing Prototyping Testing

Mentor

FIRST Robotics Competition

Trained students in technical skills such as Computer Aided Design (CAD), 3D Printing and rapid prototyping. Advised student leaders on effective team planning, management and communication.

CAD 3D Printing Rapid Prototyping Team Leadership Training Communication Skills

Student Team Captain

FIRST Robotics Competition

Led a student robotics team by assigning roles that aligned with each team members skills, interests and strengths. Trained other students in Computer Aided Design and 3D printing to ensure team readiness for the competition's build season.

Team Leadership CAD 3D Printing Project Planning Communication Skills Collaboration

Team Captain

Relay for Life

Led and supported a volunteer team through fundraising and event operations. Developed and managed team volunteer schedules to ensure coverage for the 24-hour event.

Team Leadership Fundraising Event Operations Scheduling