Open to opportunities

Alexia Elizondo

@alexiaelizondo

Branch Banking Specialist with bilingual customer service and bookkeeping experience, ensuring accurate transactions and smooth client support.

United States

Message

What I'm looking for

I’m looking for a role where I can use accurate banking skills, bilingual customer support, and bookkeeping knowledge to help clients and teams succeed—while continuing to grow in a professional, fast-paced environment.

I’m a bilingual Branch Banking Specialist I who keeps customer transactions accurate while handling deposits, withdrawals, and payments with confidence. I resolve account concerns professionally and efficiently, and I promote banking products based on customer needs.

Before banking, I built strong support and accounting fundamentals as a Receptionist in Accounting & Tax Services, capturing monthly bookkeeping and managing client documentation, scheduling, and front-office communication. I also supported families and students as a Front Desk Associate at UTSA, strengthening my multitasking and problem-solving in fast-paced environments, all while pursuing a Bachelor of Business Administration with a 3.9 GPA.

Experience

Work history, roles, and key accomplishments

Current

Branch Banking Specialist I

Current

Shore United Bank

Dec 2025 - Present (6 months)

Processed customers’ deposits, withdrawals, and payments accurately. Assisted customers with account questions and banking services, resolved concerns efficiently, and promoted banking products based on needs.

Cash Handling Customer Service Deposit & Withdrawal Payments Processing Attention To Detail Multitasking Microsoft Office

Receptionist (Accounting)

Accounting & Tax Services

Apr 2022 - Sep 2025 (3 years 5 months)

Captured monthly bookkeeping for various businesses using accounting software while providing professional customer service in a fast-paced environment. Coordinated with clients via phone and email to confirm missing documents and deadlines, and managed appointment scheduling and front office communications.

Bookkeeping Accounting Software Customer Service Client Communication Appointment Scheduling Front Desk Support Data Entry Problem Solving

Front Desk Associate

University Of Texas At San Antonio

Aug 2024 - May 2025 (9 months)

Answered phone calls and emails from prospective students and parents, and sent registration-related communications. Scheduled campus tours and resolved student issues related to orientation and class sign-up.

Orientation Support Problem Solving Communication