I advised customers on home services, coordinated technical visits and home appointments, and followed up after sales to resolve issues.
I prepared estimates and closed sales, while supporting customer retention through attentive service.
I translated, created, and edited professional and commercial documents. I also adapted content for different formats and organized digital records.
I edited videos and created reels with CapCut, and made images with Canva. I also maintained hosting and websites, including responsive adjustments and basic technical SEO.
