At PT. Bank Mandiri (Persero) Tbk., I contributed to the Integrated Human Suite Platform (IHSP) Succession feature, translating Human Capital requirements into functional requirements and user stories. I also collaborated with UI/UX Designers and System Analysts to define application flow and system design.
At PT. Bank Central Asia Tbk., I produced business and system documentation, supported API integrations and UAT, and led a team of three Business Analysts. My work also included banking digital-platform improvements and stakeholder coordination across business and technology teams.

