Alana stodola

I am an experienced assistant manager with a proven track record in the food service industry, currently working at Papa John's in Fargo, ND. My role involves overseeing daily operations, managing team performance, and ensuring exceptional customer service. I take pride in my ability to lead teams effectively, having successfully increased monthly sales by 15% through strategic management and customer service initiatives. Additionally, I implemented a new inventory management system that reduced waste and improved cost efficiency by 10%. My commitment to excellence has been recognized with two Employee of the Month awards for outstanding leadership.

Prior to my current position, I served as an Automotive Receptionist at Juanna Car Autosales, where I honed my customer service skills by being the first point of contact for clients. My responsibilities included scheduling service appointments, managing customer inquiries, and maintaining accurate records. I consistently demonstrated strong organizational skills and the ability to multitask in a fast-paced environment, ensuring a positive experience for every customer. My educational background includes an Associate's degree in Liberal Arts & Sciences from Minnesota State Community and Technical College, which has further enhanced my communication and problem-solving abilities.